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Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."
- Sales Rank: #311406 in Books
- Published on: 2004-02-25
- Original language: English
- Number of items: 1
- Dimensions: 9.17" h x .79" w x 6.24" l, 1.42 pounds
- Binding: Paperback
- 400 pages
Review
"...thought-provoking..." (International Journal of Operations & Production Management, February 2006)
From the Back Cover
SEIZE OPPORTUNITIES THROUGH OPERATIONS!
In today’s technology-intensive new economy, companies can no longer afford to view operations as a series of isolated technical problems. Those that do will not survive. To succeed, you have to be able to recognize competitive opportunities and know how to apply operating capabilities to take advantage of them.
In Operations, Strategy, and Technology: Pursuing the Competitive Edge—the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge—Robert Hayes, Gary Pisano, David Upton, and Steven Wheelwright take a fresh look at the foundations of corporate success. These four authors, all leading authorities from the Harvard Business School, show how to achieve a competitive edge through superior operations—in a competitive environment that is increasingly global in scope, reliant on information technology, and comprised of networks of suppliers and collaborations.
FEATURES
- Focuses on the basic principles that create the foun dation for an organization’s operational success and describes how to strategically manage operating and technology resources.
- Provides an overall framework for thinking about the management of a firm’s operations functions, rather than specific tools and techniques.
- Addresses key topics such as corporate networks, information technology, process development, project management, and different ways of managing operating improvement.
- Provides the latest thinking on operations strategy, capacity planning, and outsourcing/vertical integration, based on the latest academic research and corporate experience.
- Includes examples in manufacturing and services, including intel, Yahoo! McDonald’s, and Dell.
About the Author
ROBERT H. HAYES is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School.
He has published widely; three of his articles won McKinsey Awards for the best articles published in the Harvard Business Review during those years.
His latest book, Strategic Operations: Competing Through Capabilities (coauthored with Gary Pisano and David Upton ), was published in 1996.
GARY P. PISANO is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School. Since joining the Harvard faculty in 1988, he has taught both MBA and executive level courses on technology and operations management, operations strategy, competitive strategy, product development, the management of innovation, and health care.
Pisano is a widely published author with over 25 research papers published in such journals as Management Science, Administrative Science Quarterly, and the Harvard Business Review. He has also written case studies on such companies as BMW, ITT-Automotive, Intel, and Eli Lilly.
DAVID M. UPTON has been on the faculty of the Harvard Business School since 1989. He is currently course head for the required first-year MBA course in Technology and Operations Management and has taught second-year elective courses in Operations Strategy and Operations Improvement and Information Technology.
STEVEN C. WHEELWRIGHT is the Edsel Bryant Ford Professor of Business Administration, Retired, at Harvard Business School.
Along with Harvard colleagues Bob Hayes and Kim Clark, Professor Wheelwright has also published the highly regarded book, Dynamic Manufacturing: Creating the Learning Organization (Free Press, 1988).
Most helpful customer reviews
3 of 3 people found the following review helpful.
Slightly wordy, but a good introduction to Operations and strategy
By T. Flodin
This book was a required read for an Operations Management class I was taking. It is very well written, though my biggest complaint is that the 4 Harvard authors get a little too wordy at times and tend to make it a tougher read than it needs to be. The concepts are very well presented and provide an excellent introduction to operations management if you have never learned much about it. They spend quite a bit of time on the IT and internet-related industries, and their insight is valuable. Overall I would recommend this book to anyone who wants to learn more about operations and be able to communicate more effectively on the subject.
0 of 0 people found the following review helpful.
Great book for manufacturing strategy
By J. Webb
If you are currently working in the manufacturing field, or intend to, this book provides some of the best academic research available. Of course, you have to be enough of a scholar-practitioner to be able to take the lessons from academia and apply them to the real world. If you are able to do that, you will find this book to be a real gem. If not, you may toss it aside as too much theory. I would strongly recommend this book for manufacturing executives, students seeking advanced degrees in engineering and manufacturing, and professors teaching courses in that area.
I use this book in a course I teach in manufacturing strategy at a major universities' engineering graduate program.
0 of 0 people found the following review helpful.
very good introductory text on the subject
By K_ski
This book is both comprehensive and easy to digest. I recommend for anyone interested for operations strategy or operations management.
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